Office Policies


Scheduling Appointments:

Out of necessity, our physicians must work by appointment. Regular appointments can be made by calling our office Monday & Tuesday from 8:15 a.m. to 5:00 p.m., Wednesday from 8:15 a.m. to 1:00 p.m., and Thursday & Friday from 8:15 a.m. to 3:00 p.m..  For emergencies, call Memorial Hospital and Healthcare Center at (812) 996-2345 and a doctor will be contacted. To better serve our patients, we ask that you notify us 24 hours in advance if you need to cancel or change your appointment. Failure to contact us, with in 24 hours or to show for an appointment, will result in a $25 Missed Appointment Fee.

Financial:

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We accept most insurance plans and are affiliated with numerous HMOs and PPOs. We accept assignment as Medicare providers. We ask that all copayments, deductibles and charges for non-covered services be paid at the time of your office visit unless previous arrangements have been made. We accept cash, checks, credit and debit cards. If necessary, payment plans for patients can be arranged in advance. All insurance claims will be filed by our competent staff. If you are a member of an HMO or PPO plan which requires a referral, please bring a copy of the referral to our office at your first visit. A copy of your insurance card and driver's license will be made for our records.

During the exam, it may be necessary for the doctor to perform a refraction, measuring your best corrected vision (may be used for glasses). This is considered a non-covered service by most insurance companies, but is a necessary part of the eye exam. If this procedure is performed, a payment of $25 must be paid at the time of check-out.

Prescription Refills:

Requests for prescription refills can be made during regular office hours. In most cases, your prescriptions will be called in to your pharmacy the same day. Please have your pharmacy number available when you call for a refill.